If you would like a refund for a subscription purchased in-app via Apple, please go to Apple's problem report page: http://reportaproblem.apple.com/
- Sign in with your Apple ID (typically your email address) and password.
- If you see the Report or Report a Problem button next to the item for which you want to request a refund, click it.
- Follow the instructions on the page to choose the reason why you want a refund and submit your request.
- If your payment is still pending, you can't request a refund yet. After the charge goes through, try to request a refund again.
You should hear back from Apple within a few days to a week, whether your request for a cancellation or refund is approved.
Please indicate the exact reason for a refund, as we have no direct involvement in Apple's decision.